Shipping

Available Shipping Carriers:
United States Postal Service (USPS)
United Parcel Service (UPS)

Order Processing Time:
Orders are usually processed in 1-3 business days. In instances where items are backorder, the customer will be notified and given the option to have their order shipped together or in separate shipments as backordered items become available. Orders fulfilled from locations other than the Lapco Paintball Products warehouse located in Valencia, CA, may occasionally require additional time for processing; where this is known to exceed 3 business days, the customer will be notified.

Shipping to Non-Billing Address:
Lapco Paintball Products will only ship packages to the billing address. Exception to this policy is available when a cardholder has contacted their bank and had an alternate shipping address added to the notes of the credit card account. In such an instance the customer should promptly notify Lapco Paintball Products Customer Service to minimize any shipping delays. Exception is also made to packages sent to FPOs/APOs. PayPal customers need to select their confirmed shipping address; alternate confirmed shipping addresses can be requested from PayPal for qualifying customers.

Other Shipping Restrictions:
Warranty issues and manufacturer restrictions prevent certain products from being shipped to all locations. The customer will be notified if an item they have purchased may not be shipped to their location. Knowledge about local regulations/restrictions on the importation of items is the responsibility of the customer. Lapco Paintball Products will not assume liability for products withheld by customs or for any other fees/taxes/expenses incurred during the importation of purchased products. Returned orders, either refused or unclaimed, will be subject to a 15% restocking fee.

Shipping Time:
Depending upon the destination and shipping method, the time for a package to arrive varies. Orders delivered outside the United States will usually experience delays from local Customs Agencies. When available and by request, a tracking number will be provided to the customer after the order has shipped. Most packages cannot be tracked after leaving the United States. When a customer suspects that their package has been lost in shipping they should contact customer service.

Proof of Delivery:
All orders require the signature of the purchaser upon receipt of the package.

Returns

LAPCO Paintball Products is committed to providing the highest quality gear to match the needs and expectations of its customers. In instances where the product does not meet your expectation, must be returned for warranty coverage or needs to be returned for any other reason the following terms and procedures should be followed:


GENERAL RETURNS:

Items may be returned in new and unopened condition within 30 days of delivery for a full store credit. Be aware when testing sizing received merchandise because clothing items that are washed, worn, soiled, bear any odor, or are missing original labeling cannot be returned. Items returned for other than store credit are subject to a 15% restocking fee. Excluding instances where an incorrect item has been shipped, LAPCO Paintball Products does not reimburse or credit shipping expenses.

All returns must be authorized by Customer Service at http://support.lapcopaintball.com. Once an RMA# has been issued, please clearly mark the outside of the return shipping box with this number, otherwise your return may not be received but returned unopened.


WARRANTY RETURNS:

Before returning items for warranty issues, please contact Customer Service at http://support.lapcopaintball.com , whereas each item is subject to specific warranty coverage and return procedures.

Returned items may be repaired or replaced at the discretion of the manufacturer. The return shipping box should be marked clearly with the RMA# as issued by Customer Service, otherwise your return may not be received, but returned unopened.


SHIP RETURNS LIKE THIS:

LAPCO Paintball Products, Inc.
Attn: Customer Service (RMA#________)
(Address will be provded with RMA#)